Information Officer

About Us: The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx

Are you passionate about outdoor recreation in Kananaskis Country?

Are you well-organized, and a great verbal communicator?

Do you want to help people connect with nature?

Alberta Parks is seeking a personable individual with a passion for the outdoors and excellent customer service skills to fill 1 permanent Information Officer position.

As an Information Officer you will be responsible for:

Providing area information and orientation to visitors with a focus on public safety.
Replying to inquiries concerning visitor facilities, recreational opportunities, natural and cultural history, route selection, wildlife, environment issues and potential hazards in the mountain environment.
Roving trails and facilities to develop an understanding of the area and to gather first-hand information on conditions, visitor use and the experiences offered by Alberta Parks.
Answering questions about and processing sales of the Kananaskis Conservation Pass.
Contributing to the gathering and sharing of written information about Alberta Parks as part of a dynamic information and outreach team.

How to Apply:

To apply for this position, please send an email to: Joe.Oberhoffner@gov.ab.ca to express your interest in the Information officer position and to receive further instructions regarding how to apply for this employment opportunity. Please ensure that “Parks Employment – Information Officer” is included in the subject line.

Tips for Applicants: https://www.alberta.ca/alberta-public-service-hiring-process.aspx

CLOSING DATE: 2 weeks with possibility of extension

Position:	Information Officer
Classification:	Administrative Support 3
Type:	Permanent
Location:	Kananaskis Visitor Information Centre at Barrier Lake, Bow Valley Provincial Park
Rate of Pay:	$1,571.34 - $1,912.15 bi-weekly
Closing Date:	July 6, 2023

Qualifications

Requirements

High school diploma and a minimum of 1 year of related experience (e.g., work in recreation, natural sciences, teaching, communications, etc). Valid basic first-aid certification (required prior to commencement).

Equivalences will be considered on directly related experience or education considered on the basis of: one year of experience for one year of education or one year of education for one year of experience.

Assets

The following are considered assets and should be highlighted in your resume:

Excellent verbal communication skills and comfort dealing with people from diverse backgrounds.
Basic knowledge of Kananaskis Country’s trails, facilities and natural environment.
Passion for the outdoors and experience with common mountain recreational activities.
Proficiency with Microsoft Outlook, Word and Excel; Adobe Acrobat.
Retail sales experience.
Class 5 drivers license.
Fluency in languages other than English.

Competencies

Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in-depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Agility: Agility to prioritize multiple tasks and projects, while also being able to accommodate other priorities as they arise, and maintain resilience in times of uncertainty and effectively work in a changing environment.
Build Collaborative Environments: Build Collaborative Environments by effectively helping and following through on inquiries, requests, and concerns from colleagues, clients and stakeholders, as well as demonstrating the ability to remain courteous and professional in stressful situations
Creative Problem Solving and Judgement: Creative Problem Solving using innovative ideas or adapting existing processes in order to address both new and past problems.
Drive for Results: Drive for Results using your exceptional organizational and prioritization skills to assist you in meeting deadlines while producing quality work that will lead to your success.

How to Apply

We thank all candidates for their interest. However, only individuals selected for interviews will be contacted.

AlbertaParks.ca