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Technical FAQs

If you are having technical difficulties, consider

Sign In or Sign Up to Reserve Your Site

How can I get help?

What do I need to run Reserve.AlbertaParks.ca on my computer?

Do I need to have pop-up windows enabled?

Can I reserve a campsite from my mobile device?

I tried the online service but I couldn't get through. Why?

How do I reset my account password?

When I logged into my account, there was a prompt indicating that the site is not secure.  Is it safe for me to make a credit card payment online?

I received an error message while trying to make a credit card payment for my reservation. What should I do?

How do I delete my online user account? If I don't use my account for a long time, does it become inactive?

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Updated: Apr 20, 2017