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Reserve.AlbertaParks.ca Contact Centre

Information: 1-877-537-2757 (Toll-free in North America)
Directions to Visitor Centre

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Visitor Centre

       

    Winter

    Feb 4 - Apr 23

    Summer

    Apr 24 - Jun 25

    Summer

    Jun 26 - Sep 4

    Fall

    Sep 5 - Mar 31

    Monday 9:00 am - 4:30 pm 9:00 am - 5:00 pm 9:00 am - 5:00 pm 9:00 am - 4:30 pm
    Tuesday 9:00 am - 4:30 pm 9:00 am - 5:00 pm 9:00 am - 5:00 pm 9:00 am - 4:30 pm
    Wednesday 9:00 am - 4:30 pm 9:00 am - 5:00 pm 9:00 am - 5:00 pm 9:00 am - 4:30 pm
    Thursday 9:00 am - 4:30 pm 9:00 am - 5:00 pm 9:00 am - 8:00 pm 9:00 am - 4:30 pm
    Friday 9:00 am - 4:30 pm 9:00 am - 5:00 pm 9:00 am - 8:00 pm 9:00 am - 4:30 pm
    Saturday CLOSED 9:00 am - 5:00 pm 9:00 am - 5:00 pm CLOSED
    Sunday and Statutory Holidays CLOSED 9:00 am - 5:00 pm and Statutory Holidays 9:00 am - 5:00 pm and Statutory Holidays CLOSED
    • Note: This information line is closed from December 23, 2017 though January 2, 2018.

      The Contact Centre can make, change and cancel reservations for individual campsites, group camping areas and comfort camping included on Reserve.AlbertaParks.ca

      Late Arrival 

      • If you plan to arrive after 2 PM on the day following your scheduled arrival date, you MUST notify the Contact Centre to ensure your reservation is held. 
      • If you don't notify the Contact Centre of your late arrival, you are considered a "no show" and your reservation is cancelled.  The campsite is then released for resale.
      • "No show" campers 
        • For regular and comfort camping - up to four nights camping fees are forfeited, depending on the length of the scheduled stay. Any remaining fees are refunded.
        • For group camping, all group camping fees are forfeited. 
        • The reservation fee is not refunded for any "No show" camper (regular, comfort or group camping).

      Questions About Online Reservations?

      For general visitor information on provincial parks, phone 1-866-427-3582 (Alberta Parks Information Line).


    Note: Any maps and map views are for general information only. Do not rely on them for navigation or to determine legal boundaries.


    Updated: Dec 14, 2017