The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx.
Alberta Forestry, Parks and Tourism - We support Albertans in being proud stewards of air, land, water, and biodiversity by leading the work required for the desired environmental outcomes and sustainable development of natural resources. For more information about the Ministry of Forestry, Parks and Tourism, please visit our website at: https://www.alberta.ca/environment-natural-resources.aspx.
For more information about the Ministry of Forestry, Parks and Tourism, please visit our website at: https://www.alberta.ca/forestry-parks-and-tourism.aspx.
Provincial Parks are essential to the quality of life that Albertans enjoy. They conserve our natural landscapes and wildlife habitat, and offer a broad range of nature-based outdoor recreational opportunities. Alberta’s parks inspire people to discover, value, protect, and enjoy the natural world and the benefits it provides for current and future generations.
For more information on Park locations visit: https://albertaparks.ca/.
|Classification:||Administrative Support 2|
|Type:||Seasonal (36.25 / 40 hours/week)|
|Location:||Beauvais Lake/Castle PP, Cypress PP, Writing-on-Stone PP Dinosaur PP, Kinbrook Island PP, Tillebrook PP|
|Rate of Pay:||
Based on 40 hour week, $19.64 - $23.90 per hour ; Based on 36.25 hour week, $19.76 - $23.86 per hour
(Plus 11.2% in lieu of benefits and holidays)
|Closing Date:||February 6, 2023|
Do you enjoy interacting with customers? Are you looking for a unique summer employment opportunity? Then consider one of many Information Officer positions being offered for hire in Southern Alberta for the 2023 tourist season.
Information Officers (IOs) are often the first point of contact for visitors to Alberta Parks, thus set the tone for all visitor park interactions. You will provide excellent customer service to visitors and campers.
General duties include, but are not limited to, the day-to-day operations of facilities that may include Visitor centres, booths and cafes or camp stores. Daily tasks typically include reception duties, conducting opening and closing procedures and till close-outs. Information Officers provide a welcoming and inclusive environment for all visitors in-person, over the phone and online.
Each location also assigns duties relevant to location operations.
Beauvais Lake/Castle Provincial Parks: Located in Southwest Alberta within the Pincher Creek District. Operations are based out of Beauvais Lake Provincial Park with travel to various parks and recreation areas including Castle, Chain Lakes, Chinook, Lundbreck Falls and many more. Each park provides its own unique experience and recreational opportunities. You will provide information to visitors and assist with revenue collection at a variety of dispersed campgrounds in the region. Onsite, fully furnished accommodations may be available for rent.
Cypress Hills Interprovincial Park: Cypress Hills District is located 65km South of Medicine Hat and covers approximately 200 sq km of provincial park. The district includes Red Rock Coulee, Bullshead Reservoir, Michelle Reservoir and Milk River Natural Area. The focal point is the Elkwater town site with 300 cottages, 11 campgrounds,5 group camps and front & backcountry comfort camping. You will work out of both the Visitor Centre and campground booths providing information and retail services, campground registrations and reservation support. Onsite, fully furnished accommodations may be available for rent.
Dinosaur Provincial Park (DPP): Located 48km NE of Brooks, Alberta and is rich in cultural and natural heritage. This UNESCO World Heritage Site attracts visitors from all over the world to experience the landscape of the badlands, its rich fossil resources, and the riparian habitat. Information Officers at Dinosaur Provincial Park will be employed at either of the following facilities:
Kinbrook Island Provincial Park: Located in the Dinosaur District, this is a popular destination for camping and outdoor recreation. The lake, beach area, surrounding marshes and large campground provide many outdoor activities such as boating, swimming, sunbathing, fishing, hiking, bird watching and more.
Tillebrook Provincial Park: Located in the Dinosaur District, this area is an oasis on the prairie and is a popular campground for locals, avid bird watchers and those that love a beautiful prairie sunset.
Writing-on-Stone/ Áísínai’pi Provincial Park: is located 42km east of Milk River, AB and is an important cultural site to the Blackfoot people. It was designated a UNESCO World Heritage Site in 2019 and welcomes visitors from all over the world to experience the unique badlands environment and its deep cultural usages. Information Officers work out of both the visitor centre and campground store providing information and retail services, campground registrations and reservation support to visitors. Onsite, fully furnished accommodations may be available for rent.
Education and Experience Requirements:
May also be required (based on location):
Successful candidates will demonstrate strong time management skills, attention to detail and work well under pressure. Ideal candidates also possess strong conflict resolution skills to manage customer complaints and facilitate feedback.
Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in-depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
NOTE: In your resume:
Candidates are required to apply for a job online. Please visit https://www.alberta.ca/navigating-online-jobs-application.aspx to learn more about creating a candidate profile and other tips for the Government of Alberta’s online application system.
If you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system, click here to access the main log in page where you are able to ‘Create an account’, reset your password (‘Forgot your password’) or ‘Sign In’ should you already have an account.
Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant.
Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs at https://www.alberta.ca/alberta-public-service-jobs.aspx.
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.
Resources for applicants:
It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) https://www.alberta.ca/iqas-overview.aspx. Applicants are encouraged to include the assessment certificate from IQAS or any other educational assessment service as part of their application.
We thank all candidates for their interest. However, only individuals selected for interviews will be contacted.