This phone number may connect to a Visitor Information Centre, or a facility operator or an Alberta Parks office. (The Government of Alberta owns all provincial campgrounds but contracts out some campground operations and services.)
The "Information & Facilities" page for each park include an information number (near the top under the name in green font), e.g. Williamson Provincial Park.
To access the "Information & Facilities" page for a campground, type the name into the "Search" function in Find A Park and then click on the park name.
To access the "Camping" page for a campground, type the name into the "Search" function in Find A Park and then click on the "Facility" name. If there is more than one campground in the park, click on "Camping" in the left hand navigation list for a summary of all them.
Question: What if I have a complaint, concern or compliment?
What if I have a complaint about another visitor?
Report concerns about other visitors to a conservation officer, the campground operator or other staff as soon as possible. If we observe the issue/behaviour occurring, then we’re better able to respond appropriately.
Many parks have a 24-hour help line, with a local phone number posted at key locations like registration booths and information kiosks.
If there's an emergency, call 9-1-1.
What if I have a concern or compliment about a staff or volunteer?
Speak with the park manager, conservation officer in charge of the park or campground operator.
Central Alberta has plenty of kilometres of cross-country ski trails suitable for all ski levels and techniques and Enjoy an afternoon skiing along the shoreline at Miquelon Lake Provincial Park or wind through the 20 km of backcountry trails. You can even do skijoring here (skiing with dogs)! Miquelon is located about an hour from Edmonton or 40 minutes from Camrose. Pigeon Lake Provincial Park is also very close to Edmonton - about 1.5 hours south. The park has 10 km of groomed cross-country ski trails - great for beginners but also a relaxing ski opportunity for more advanced skiers. Check the Pigeon Lake Nordic Ski Club's cross-country ski trail condition updates.
Cross-country ski trails in Lakeland Provincial Park are located in the Shaw Lake area, about a 20 minute drive from Lac La Biche.
To find other parks with cross-country skiing opportunities, check "XC Skiing" in Find a Park.
Question: How can I get directions to a park? What about maps?
Every park has a "Maps & Directions" page, e.g. Crimson Lake Provincial Park. At the top of the map, type your departure point into the box and click "Get directions".
Below the map on the "Maps & Directions" page, there is a linked list of the maps for that park.
To access the "Maps & Directions" page for a park, type the name into the "Search" function in Find A Park and click on the name. Then choose "Maps & Directions", the first choice in left hand navigation list.
All maps included on AlbertaParks.ca are found in our Library.
Disabled access campsites are identified on Reserve.AlbertaParks.ca. Select Disabled Access under "Amenities - Campsite" when searching. Check our full list of disabled accessible campsites available for online reservation.
Disabled accessibility is indicated the campground page (e.g. Miquelon Lake Campground), including any additional information in the notes.
Question: How many people and pieces of equipment are allowed on a campsite?
The total number of cars, trucks, tents, recreational vehicles and trailers allowed on a campsite in a provincial campground is 3 (with only 2 used as accommodation units).
If two tents are used as sleeping quarters, two cars/trucks might be allowed on the campsite if it is large enough. That decision is made by the campground manager. (There may be a charge for the second tent.)
The camping fee is usually charged for a second accommodation unit on a campsite. However, if the second accommodation unit is a tent and there's only one motor vehicle registered to the site, no additional fee is charged for the tent. Our infographic shows when a fee is is charged for a second unit.
A campsite must be large enough to accommodate the maximum number of allowable units. Depending on a campsite's design and dimensions, a campground manager may decide that only one camping accommodation unit is permitted.
An accommodation unit is defined as a tent, tent trailer, trailer, fifth wheel, motorhome, or van or truck camper used by a person as shelter equipment while camping.
Two motorcycles or 2 bicycles are considered to be one motor vehicle.
There can’t be more than 6 people staying on a campsite unless they're all members of the same “non-extended” family (i.e. parents and dependent children).
We provide notification of both fire bans and fire advisories in provincial parks.
A fire ban is imposed for an extreme fire hazard.
A fire restriction is imposed for a high fire hazard.
Check Fire Bans & Restrictions for details about what is prohibited and permitted under a fire ban or restriction. You can view current bans and restrictions either on a map or by "List View". A fire ban or restriction is also displayed on individual park webpages.
This icon means that firewood is sold. Sometimes firewood is sold from a central location, either in the park or in the area. In other locations, a contractor delivers wood at scheduled times. Authorized suppliers provide firewood at Alberta's parks. Firewood prices at parks vary due to transportation costs and the supplier's source.
This icon means that firewood is available at the campground. A surcharge is usually added to each overnight camping fee for this service. To locate parks offering firewood this way, check "Firewood Available" in the Camping list in Find a Park.
Reservations for individual campsites can be made up to 90 days in advance of the arrival date. Group camping area and comfort camping reservations can be made for the entire camping season, starting on opening day in February.
A refund is NOT given for weather, wildlife, insects, water quality, air quality, fire bans, liquor bans, car trouble, getting lost, advisories (with the exception of a campground closure), or in the case of an eviction.
Why don't I get my reservation fee back when I cancel a reservation?
Reservation fees are retained to help offset the cost of providing reservation services.
Most provincial park agencies in Canada charge a non-refundable reservation fee.
How long will it take to receive my refund?
Eligible refunds are processed as quickly as possible, usually within two weeks.
The refund is applied to the credit card used to make the original reservation.
For possible refunds, keep depleted prepaid cards even after expiry.
Question: How does self-registration at a campground work?
Find an available campsite when you arrive at the campground. Ensure that the campsite is First Come-First Served (not reservable). If a campsite is reservable and unoccupied, either call the Contact Centre at 1-877-537-2757 to check availability or register at the campground booth.
For a First Come-First Served campsite, follow the instructions posted at the self-registration vault.
If there is no self-registration vault available, register the campsite through the campground booth or by calling the Contact Centre at 1-877-537-2757.
At a self-registration vault, you can pay for your campsite with cash or a personal cheque (payable to "Government of Alberta").
Credit card and debit payments are accepted at campground booths and via the Contact Centre for those campgrounds that are reservable through Reserve.AlbertaParks.ca.
Please follow the directions provided at the campground through signage.