Question: What disabled accessible facilities are available in Alberta's parks?
Question: How do I book a backcountry campsite?
Question: Where can I find bear-proof food lockers & poles to use while cycling or backcountry hiking?
This is the icon for secure food storage (bear-proof food lockers and poles).
Use "secure food storage" as the search term for Find A Park to see a list of campgrounds where this is available.
Question: How can I contact a specific campground?
Question: How much does camping cost?
Question: What if I have a complaint, concern or compliment?
What if I have a complaint about another visitor?
What if I have a concern or compliment about a staff or volunteer?
What if I have a concern or compliment about a campground operator?
Question: Where can I get trail reports and other cross-country ski info?
Question: How can I get directions to a park? What about maps?
Question: How many people and pieces of equipment are allowed on a campsite?
Question: Why are fees increasing?
Question: Where can I find out about fire bans?
We provide notification of both fire bans and fire advisories in provincial parks.
Check Fire Bans & Restrictions for details about what is prohibited and permitted under a fire ban or restriction. You can view current bans and restrictions either on a map or by "List View". A fire ban or restriction is also displayed on individual park webpages.
AlbertaFireBans.ca is the website for fire bans and advisories for the whole province.
Question: How do I get firewood at a park?
This icon means that firewood is sold. Sometimes firewood is sold from a central location, either in the park or in the area. In other locations, a contractor delivers wood at scheduled times. Authorized suppliers provide firewood at Alberta's parks. Firewood prices at parks vary due to transportation costs and the supplier's source.
This icon means that firewood is available at the campground. A surcharge is usually added to each overnight camping fee for this service. To locate parks offering firewood this way, check "Firewood Available" in the Camping list in Find a Park.
You can also bring firewood with you to use but please
Question: Where can I buy a fishing license?
Question: How can I best ensure I get a campsite?
Reservations - online or 1-877-537-2757.
First come-first served
Question: Where can I find information on picnic sites?
Question: What are the rules around refunds?
A refund is NOT given for weather, wildlife, insects, water quality, air quality, fire bans, liquor bans, car trouble, getting lost, advisories (with the exception of a campground closure), or in the case of an eviction.
Why don't I get my reservation fee back when I cancel a reservation?
How long will it take to receive my refund?
Refunds will be made
For more information on refunds, call the Contact Centre toll-free at 1-877-537-2757.
Question: What regulations apply to recreation activities in provincial parks and recreation areas?
Question: How does self-registration at a campground work?
Question: Do seniors get a discount on camping fees at provincial parks?
Question: Can I use my UAV / drone in provincial parks?
Question: Why don't all provincial campgrounds have running water, flush toilets and shower facilities? And why are outdoor toilets so smelly?!
Why don't all provincial campgrounds have running water, flush toilets and shower facilities?
Why are some toilets so smelly?
Question: Can I hold my wedding or reunion at a provincial park?
If you have feedback or questions, please send us an e-comment
Our response time varies depending on the volume of inquiries received.